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SHIPPING

We love making your teatox as easy as possible – that’s why all orders within Australia are delivered completely free of charge!
Expected delivery times :
Deliveries to Melbourne, Sydney and Brisbane should arrive within two to six business days

All other deliveries in Australia should arrive within three to 10 business days.

Orders overseas (including New Zealand) should arrive within nine to 21 business days (depending on your contry’s customs procedure)

Please make sure to email (info@skinnyteatime.com) if you have not received your order within these timeframes – we’ll figure out what’s gone wrong!

REFUND

At Skinny Tea Time we have a 30 day money back policy. If you change your mind and don’t want the product we can issue you a full refund if the product is unopened and in its original condition.

Please follow the below process to request a refund:
Email (info@skinnyteatime.com)

Include your order number and a photo of the products unopened and in original condition.

You will then get a reply email, which will prompt you to post the items back (if they meet our return conditions).

Once we have received the products we will issue your refund.
Refunds for the following will not be issued:
Open and used products.

If you’re not seeing your desired results (please note everyone’s experience varies).

If your body reacts negatively to our products we would like you to understand that this is out of our control and we are unable to issue a refund.

The ingredients we use are natural and should not have a negative effect. In the unanticipated event of a negative reaction we advise you to stop taking the product immediately.

You will then get a reply email, which will prompt you to post the items back (if they meet our return conditions).

Once we have received the products we will issue your refund.



We will contact you soon!


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